

TRAINING

Work has changed. Teams are spread across offices, homes, and time zones, AI is reshaping how work gets done, and people have more ways to communicate than ever but fewer real connections. Yet research consistently shows that employees and customers are driven by trust, connection, and belonging more than price or compensation alone. These qualities don’t develop on their own, and without attention they erode. So what do we do about it?
"From his research and long experience, Jon is a master of building connections between people and enriching their lives in the process." ~ Eric Maskin, Nobel Laureate, Economics
TRAINING MODEL
By leveraging our deep understanding of the latest research, Jon and the team of designers and scientists at Influence Labs develop programs built on each organization’s specific objectives, values, and budget. Whether you are looking to create an exciting company culture, attract and retain talent, work more effectively as a team, increase sales, create a customer community, or support mental and emotional health, we will train your people to foster deep and meaningful relationships, both in person and across digital tools.
OUR APPROACH
Our training is designed on the methods that we teach. Each session is fully interactive with activities, small group conversations, and games that demonstrate how human connection and trust work, and how to bring them to life both in person and virtually. Participants will not simply be spoken at, but instead will connect and bond with each other, facilitating development of company culture and community in the process.
BESPOKE PROGRAMMING
Each training we develop is bespoke and completely customized in terms of number of sessions, format, topics, and intended results.
Common formats include
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Individual sessions: These are one-off trainings on a specific topic generally lasting between 1-3 hours
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Multi-Session: A training series is developed across multiple topics that culminate in a deep understanding and application of the material, or at times a project
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Large Scale Training: A custom, multi-session training program, designed to support hundreds or thousands of people over time. This is a combination of either individual trainers working with groups or a mixture of custom pre-recorded videos with guided group activities.
POPULAR TOPICS
Although training is completely customized, these topics are in high demand
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CREATING COMPANY CULTURE AND TRUST ACROSS TODAY’S TEAMS
Company stock value, employee sick days, and profitability are all correlated with the level of trust in an organization. In fact, the greatest predictor of a team’s success is psychological safety, yet trust is hard to build when people rarely share a room, and few organizations are intentional about the way they interact. Learn the latest research and, more importantly, how to apply it to create high-performing teams and a culture that promotes belonging and connection, in person and across digital platforms.
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SALES & MARKETING TRAINING - THE SCIENCE OF TRUST AND CONNECTION
Most people are overwhelmed by the amount of communication they receive (email, Slack, Zoom, texts, and now AI-generated outreach), and as a result it has become harder to earn customers’ attention. So how do sales and marketing professionals stand out?
The answer begins with understanding how our behavior and expectations shift between digital and in-person interactions, and learning what earns interest, trust, and a desire to engage over the long term.
EXPECTED RESULTS
Research shows that unless we are intentional about building relationships, most of them deteriorate, especially when they’re limited to digital interactions.
Our training programs not only educate but bring the lessons to life through meaningful interactions, so that ideas are better absorbed, and participant relationships improve in the process.
Although programs are bespoke most companies have requested that their teams walk away with:
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Understanding cutting edge behavioral science
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Immediately applicable techniques
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Interactive games and activities that bring the lessons to life
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Group discussions and training on how to make these interactions most effective
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Post-training guides so that people can return to the ideas often